Parts Manager, Lloydminster, SK

Our client, a privately owned and operated heavy equipment dealership and Saskatchewan’s trusted provider of Agricultural, Construction and Truck & Trailer equipment, has an immediate opening for a Parts Manager located in Lloydminster, SK.  This dynamic, leadership role will be responsible for directing and overseeing the parts operation for multiple product lines, while ensuring a profitable and efficient parts department.

Duties and Responsibilities:

  • Forecast goals and objectives for the department and strive to meet them.
  • Strive for harmony and teamwork with all other departments.
  • Work with the Service Manager to ensure a timely turnaround of parts needed for internal jobs.
  • Prepare and administer an annual operating budget for the parts department.
  • Attend managers’ meetings.
  • Hire, train, motivate, counsel, and monitor the performance of all parts department staff.
  • Direct and schedule the activities of all parts department employees.
  • Provide technical assistance to parts department employees.
  • Conduct meetings with parts department employees to discuss activities and problems of mutual interest and to develop strategies for a more efficient operation.
  • Develop, enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction.
  • Handle customer complaints immediately and according to the dealership’s guidelines.
  • Establish and enforce a pricing policy that balances volume, customer loyalty, and the cost of doing business.
  • Monitor and adjust inventory to minimize obsolescence.

 Education/Experience:

  • Post-secondary education an asset
  • Strong Management experience and extensive working knowledge of multiple product lines.
  • In depth knowledge of parts with a solid understanding of key success factors such as customer service, stock turn rates, and inventory control.
  • Previous leadership experience.
  • Experience and understanding of profit margins.

 Core Competencies: 

  • Strong, positive leadership and managerial skills
  • Capable of dealing with hard issues and delivering positive outcomes.
  • A Dynamic influencer and people person.
  • Able to operate the department profitably within the dealerships guidelines.
  • Highly relational and excellent verbal communication skills to create relevant conversations to build trusting relationships with customers and co-workers.
  • Able to analyze information and evaluate results to choose the best solution and solve problems.
  • Demonstrated success as an organizational change agent.
  • Able to develop objectives and strategies.
  • Team player, working with and getting co-workers to work together for success.

 

If you are interested in this opportunity, we invite you to contact Essence Recruitment directly. Contact Joanne Oliver directly at: 306.652.5233/ joanne@essencerecruitment.ca  / www.essencerecruitment.ca

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